How do I get access to the video consultation?
How do I prepare myself?
When a video consultation has been set up you will receive an email from the Virtual Consultations team with instructions how to access the Microsoft Teams system. You may wish to get started by downloading the Teams App from your App store. This video system has been tested and approved as secure for Medical Consultations.
How do I prepare my room?
Connection speed is the single most important factor to get good picture and sound quality. If your WiFi or broadband speed is slow please ask others in the household to avoid using the internet during the consultation. Mobile phones using 4G often give better pictures and sound than a slow or weak Broadband or WiFi link.
Use a room where you will not be interrupted.
Ensure that your face is well lit and avoid windows or lights behind you, this causes a glare on the screen and your face becomes completely blacked out.
Have space where you can move away from the screen as Mr Murray may need to see you walking or to look at the alignment of your body.
A sofa or bed is handy as the simulated examination you may be asked to do is often best performed lying down.
